Using patient complaints as a discovery tool

Using patient complaints as a discovery tool

This editorial discusses the value of patients' complaints as a guide to recognizing planning defects and ongoing problems in the functioning of clinics.

Bibliographic Details
Main Author:	Ross Drewe
Format:	Article
Language:	English
Published:	Archetype Health Pty Ltd 2017-12-01
Series:	The Journal of Health Design
Online Access:	https://www.journalofhealthdesign.com/JHD/article/view/41

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