Using patient complaints as a discovery tool
This editorial discusses the value of patients' complaints as a guide to recognizing planning defects and ongoing problems in the functioning of clinics.
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| Format: | Article |
| Language: | English |
| Published: |
Archetype Health Pty Ltd
2017-12-01
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| Series: | The Journal of Health Design |
| Online Access: | https://www.journalofhealthdesign.com/JHD/article/view/41 |
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Article |
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doaj-9524de016ea6407c89a960a0a4ce405b2020-11-24T21:12:48ZengArchetype Health Pty LtdThe Journal of Health Design2206-785X2206-785X2017-12-012426Using patient complaints as a discovery toolRoss Drewe0Adjunct Snr Lecturer Werribee Clinical School University of Notre Dame Werribee, VIC, AustraliaThis editorial discusses the value of patients' complaints as a guide to recognizing planning defects and ongoing problems in the functioning of clinics.https://www.journalofhealthdesign.com/JHD/article/view/41 |
| collection |
DOAJ |
| language |
English |
| format |
Article |
| sources |
DOAJ |
| author |
Ross Drewe |
| spellingShingle |
Ross Drewe Using patient complaints as a discovery tool The Journal of Health Design |
| author_facet |
Ross Drewe |
| author_sort |
Ross Drewe |
| title |
Using patient complaints as a discovery tool |
| title_short |
Using patient complaints as a discovery tool |
| title_full |
Using patient complaints as a discovery tool |
| title_fullStr |
Using patient complaints as a discovery tool |
| title_full_unstemmed |
Using patient complaints as a discovery tool |
| title_sort |
using patient complaints as a discovery tool |
| publisher |
Archetype Health Pty Ltd |
| series |
The Journal of Health Design |
| issn |
2206-785X 2206-785X |
| publishDate |
2017-12-01 |
| description |
This editorial discusses the value of patients' complaints as a guide to recognizing planning defects and ongoing problems in the functioning of clinics. |
| url |
https://www.journalofhealthdesign.com/JHD/article/view/41 |
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AT rossdrewe usingpatientcomplaintsasadiscoverytool |
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