Using patient complaints as a discovery tool
This editorial discusses the value of patients' complaints as a guide to recognizing planning defects and ongoing problems in the functioning of clinics.
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| Format: | Article |
| Language: | English |
| Published: |
Archetype Health Pty Ltd
2017-12-01
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| Series: | The Journal of Health Design |
| Online Access: | https://www.journalofhealthdesign.com/JHD/article/view/41 |
| Summary: | This editorial discusses the value of patients' complaints as a guide to recognizing planning defects and ongoing problems in the functioning of clinics. |
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| ISSN: | 2206-785X 2206-785X |