Total Quality Management dan Strategi Reformasi di Sektor Publik

Total Quality Management dan Strategi Reformasi di Sektor Publik

This essay discusses Total Quality Management which has been a prominent issue in enhancing quality of products and services. TQM which was firstly applied in the private sectors is in fact not the only idea of quality management. Some practiciones of management such as Frederick Taylor and Elton...

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Bibliographic Details
Main Author: Agus Pramusinto
Format: Article
Language:Indonesian
Published: Universitas Gadjah Mada 2015-12-01
Series:JKAP (Jurnal Kebijakan dan Administrasi Publik)
Subjects:
quality management
competition
administrative reform
public sector
Online Access:https://journal.ugm.ac.id/jkap/article/view/8494

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