Modeling and Evaluation of Innovative Activities in The Banking Services Sector

• Main Authors: Özdemir Yahya, A.f. Huseynov
• Format: Article
• Language: English
• Published: Akademik Bilişim Araştırmaları Derneği 2018-04-01
• Series: Online Academic Journal of Information Technology
• Subjects: innovation survey; banking innovation; integrated index; spearman correlation; ranking; inovasyon anketi; bankacılıkta inovasyon; entegre endeks; spearman korelasyonu; sıralaması
• Online Access: https://dergipark.org.tr/tr/pub/ajit-e/issue/54417/740678

A new method for research the innovation processes in the service sector is suggested to provide a quantitative basis for measuring various aspects of innovation and to investigate a number of factors that may affect innovation in the banking services sector. Based on the conducted survey three separate components are calculated and further integrated into the Bank Innovation Index. Banks were compared on their innovative profiles input, process, output using the Spearman rank correlation.