THE SERVICES FOR ALL – CONCEPT OF OUR DAYS
The aim of the paper is to show readers the importance of building customer relationships in services.. The competitive advantage of any company should be the building of customers relationships with customer. It is easier to have loyal customers than to try to attract new ones. A loyal customer w...
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| Format: | Article |
| Language: | English |
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Academica Brâncuşi
2017-12-01
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| Series: | Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie |
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| Online Access: | http://www.utgjiu.ro/revista/ec/pdf/2017-02.Volumul%202%20Special/16_Sanda.pdf |
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doaj-9421f6abc3b946e680a471276e267b78 |
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Article |
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doaj-9421f6abc3b946e680a471276e267b782020-11-24T23:48:43ZengAcademica BrâncuşiAnalele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie 1844-70071844-70072017-12-012special issue108113THE SERVICES FOR ALL – CONCEPT OF OUR DAYSGABRIEL SANDA0"CONSTANTIN BRÂNCUŞI" UNIVERSITY FACULTY OF ECONOMICSThe aim of the paper is to show readers the importance of building customer relationships in services.. The competitive advantage of any company should be the building of customers relationships with customer. It is easier to have loyal customers than to try to attract new ones. A loyal customer will tell other people about his experience if he is satisfied with the services offered. Unfortunately, many managers do not research about the importance of quality models and the influence of quality on the satisfaction of the customer. The satisfaction of the customer will lead to the creation of strong relationships between companies and the customer. http://www.utgjiu.ro/revista/ec/pdf/2017-02.Volumul%202%20Special/16_Sanda.pdfcustomerservicescustumer relationship. |
| collection |
DOAJ |
| language |
English |
| format |
Article |
| sources |
DOAJ |
| author |
GABRIEL SANDA |
| spellingShingle |
GABRIEL SANDA THE SERVICES FOR ALL – CONCEPT OF OUR DAYS Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie customer services custumer relationship. |
| author_facet |
GABRIEL SANDA |
| author_sort |
GABRIEL SANDA |
| title |
THE SERVICES FOR ALL – CONCEPT OF OUR DAYS |
| title_short |
THE SERVICES FOR ALL – CONCEPT OF OUR DAYS |
| title_full |
THE SERVICES FOR ALL – CONCEPT OF OUR DAYS |
| title_fullStr |
THE SERVICES FOR ALL – CONCEPT OF OUR DAYS |
| title_full_unstemmed |
THE SERVICES FOR ALL – CONCEPT OF OUR DAYS |
| title_sort |
services for all – concept of our days |
| publisher |
Academica Brâncuşi |
| series |
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie |
| issn |
1844-7007 1844-7007 |
| publishDate |
2017-12-01 |
| description |
The aim of the paper is to show readers the importance of building customer relationships in services.. The competitive
advantage of any company should be the building of customers relationships with customer. It is easier to have loyal
customers than to try to attract new ones. A loyal customer will tell other people about his experience if he is satisfied
with the services offered. Unfortunately, many managers do not research about the importance of quality models and
the influence of quality on the satisfaction of the customer. The satisfaction of the customer will lead to the creation of
strong relationships between companies and the customer.
|
| topic |
customer services custumer relationship. |
| url |
http://www.utgjiu.ro/revista/ec/pdf/2017-02.Volumul%202%20Special/16_Sanda.pdf |
| work_keys_str_mv |
AT gabrielsanda theservicesforallconceptofourdays AT gabrielsanda servicesforallconceptofourdays |
| _version_ |
1725484983509843968 |