The impact of customer-based brand equity on the operational performance of FMCG companies in India

The impact of customer-based brand equity on the operational performance of FMCG companies in India

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Measurement of brand equity has posed a big challenge to the companies in the Indian fast moving consumer goods (FMCG) industry. This paper investigates the impact of brand equity on the operational performance of businesses in the Indian FMCG industry. The research study adopts descriptive and expl...

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Bibliographic Details
Main Authors: Bijuna C. Mohan, A.H. Sequeira
Format: Article
Language:English
Published: Elsevier 2016-03-01
Series:IIMB Management Review
Subjects:
Brand equity
Operational performance
Brand loyalty
Brand association
Perceived quality
Online Access:http://www.sciencedirect.com/science/article/pii/S0970389615001251
Description
Summary:Measurement of brand equity has posed a big challenge to the companies in the Indian fast moving consumer goods (FMCG) industry. This paper investigates the impact of brand equity on the operational performance of businesses in the Indian FMCG industry. The research study adopts descriptive and exploratory approaches. The results indicate that there is correlation between brand equity and operational performance of business. The practical implications of the findings are that brand equity has to be effectively managed for improved operational performance of business.
ISSN:0970-3896

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