Improving communication between citizens and authorities in the process of providing municipal services in urban and rural areas

The article analyzes the level of satisfaction with the provision of state and municipal services in Sverdlovsk region. Based on the results of a sociological study, the preferences of the population in the way of providing services and receiving information, as well as the level of satisfaction wit...

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Bibliographic Details
Main Authors: Chevtaeva Natalya, Kachanova Elena, Ruchkin Aleksey, Kukhar Viktor
Format: Article
Language:English
Published: EDP Sciences 2021-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/30/e3sconf_farba2021_10026.pdf