E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE

E-government supports administration processes, improves the quality of services and the internal efficiency of the public sector. Research on e-services provided by the public admin­istration reveals that Poles tend to use less frequently digital channels for private contacts with e-governm...

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Main Authors: Dorota Oniszczuk, Marcin Rafalski
Format: Article
Language:English
Published: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego 2017-01-01
Series:Ekonomiczne Problemy Usług
Subjects:
Online Access:https://wnus.edu.pl/epu/pl/issue/523/article/6670/
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spelling doaj-91841ce042834731ab5eb6b2b17eebff2020-11-24T23:58:02ZengWydawnictwo Naukowe Uniwersytetu SzczecińskiegoEkonomiczne Problemy Usług1896-382X2353-28662017-01-0112610.18276/epu.2017.126/2-38E-administracja w Polsce - jak daleko do osiągnięcia poziomu UEDorota Oniszczuk0Marcin Rafalski1Urząd Komunikacji ElektronicznejUrząd Komunikacji ElektronicznejE-government supports administration processes, improves the quality of services and the internal efficiency of the public sector. Research on e-services provided by the public admin­istration reveals that Poles tend to use less frequently digital channels for private contacts with e-government. A wide usage of modern information and communication technologies is an im­portant instrument for effective management in UKE. The implementation of planned solutions and the achievement of targeted KPI's should drive the number of customers using electronic services provided by the Office close to average values in EU countries and make it higher than the average use of Internet in dealing with administration matters in Poland.https://wnus.edu.pl/epu/pl/issue/523/article/6670/e-administrationaresearchInternetmanagement
collection DOAJ
language English
format Article
sources DOAJ
author Dorota Oniszczuk
Marcin Rafalski
spellingShingle Dorota Oniszczuk
Marcin Rafalski
E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
Ekonomiczne Problemy Usług
e-administrationa
research
Internet
management
author_facet Dorota Oniszczuk
Marcin Rafalski
author_sort Dorota Oniszczuk
title E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
title_short E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
title_full E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
title_fullStr E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
title_full_unstemmed E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
title_sort e-administracja w polsce - jak daleko do osiągnięcia poziomu ue
publisher Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
series Ekonomiczne Problemy Usług
issn 1896-382X
2353-2866
publishDate 2017-01-01
description E-government supports administration processes, improves the quality of services and the internal efficiency of the public sector. Research on e-services provided by the public admin­istration reveals that Poles tend to use less frequently digital channels for private contacts with e-government. A wide usage of modern information and communication technologies is an im­portant instrument for effective management in UKE. The implementation of planned solutions and the achievement of targeted KPI's should drive the number of customers using electronic services provided by the Office close to average values in EU countries and make it higher than the average use of Internet in dealing with administration matters in Poland.
topic e-administrationa
research
Internet
management
url https://wnus.edu.pl/epu/pl/issue/523/article/6670/
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AT marcinrafalski eadministracjawpolscejakdalekodoosiagnieciapoziomuue
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