E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE
E-government supports administration processes, improves the quality of services and the internal efficiency of the public sector. Research on e-services provided by the public admin­istration reveals that Poles tend to use less frequently digital channels for private contacts with e-governm...
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Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
2017-01-01
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Series: | Ekonomiczne Problemy Usług |
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Online Access: | https://wnus.edu.pl/epu/pl/issue/523/article/6670/ |
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doaj-91841ce042834731ab5eb6b2b17eebff2020-11-24T23:58:02ZengWydawnictwo Naukowe Uniwersytetu SzczecińskiegoEkonomiczne Problemy Usług1896-382X2353-28662017-01-0112610.18276/epu.2017.126/2-38E-administracja w Polsce - jak daleko do osiągnięcia poziomu UEDorota Oniszczuk0Marcin Rafalski1Urząd Komunikacji ElektronicznejUrząd Komunikacji ElektronicznejE-government supports administration processes, improves the quality of services and the internal efficiency of the public sector. Research on e-services provided by the public admin­istration reveals that Poles tend to use less frequently digital channels for private contacts with e-government. A wide usage of modern information and communication technologies is an im­portant instrument for effective management in UKE. The implementation of planned solutions and the achievement of targeted KPI's should drive the number of customers using electronic services provided by the Office close to average values in EU countries and make it higher than the average use of Internet in dealing with administration matters in Poland.https://wnus.edu.pl/epu/pl/issue/523/article/6670/e-administrationaresearchInternetmanagement |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Dorota Oniszczuk Marcin Rafalski |
spellingShingle |
Dorota Oniszczuk Marcin Rafalski E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE Ekonomiczne Problemy Usług e-administrationa research Internet management |
author_facet |
Dorota Oniszczuk Marcin Rafalski |
author_sort |
Dorota Oniszczuk |
title |
E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE |
title_short |
E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE |
title_full |
E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE |
title_fullStr |
E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE |
title_full_unstemmed |
E-administracja w Polsce - jak daleko do osiągnięcia poziomu UE |
title_sort |
e-administracja w polsce - jak daleko do osiągnięcia poziomu ue |
publisher |
Wydawnictwo Naukowe Uniwersytetu Szczecińskiego |
series |
Ekonomiczne Problemy Usług |
issn |
1896-382X 2353-2866 |
publishDate |
2017-01-01 |
description |
E-government supports administration processes, improves the quality of services and the internal efficiency of the public sector. Research on e-services provided by the public admin­istration reveals that Poles tend to use less frequently digital channels for private contacts with e-government. A wide usage of modern information and communication technologies is an im­portant instrument for effective management in UKE. The implementation of planned solutions and the achievement of targeted KPI's should drive the number of customers using electronic services provided by the Office close to average values in EU countries and make it higher than the average use of Internet in dealing with administration matters in Poland. |
topic |
e-administrationa research Internet management |
url |
https://wnus.edu.pl/epu/pl/issue/523/article/6670/ |
work_keys_str_mv |
AT dorotaoniszczuk eadministracjawpolscejakdalekodoosiagnieciapoziomuue AT marcinrafalski eadministracjawpolscejakdalekodoosiagnieciapoziomuue |
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