The development of Charter of Services in the Education Inspection. Quality factor in citizen attention

In this article we analyze the benefits of client service charters in improving the provision of inspection services for education. The development of client service charters in educational administration and, especially in Educational Inspection is a process that projects an image of public service...

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Bibliographic Details
Main Authors: Esteban Vázquez Cano, Juan José Arévalo Jiménez, José Luis Gómez de Agüero
Format: Article
Language:Spanish
Published: ADIDE Federación 2011-12-01
Series:Avances en Supervisión Educativa
Subjects:
Online Access:https://avances.adide.org/index.php/ase/article/view/487