Total integrated performance excellence system (TIPES): A true north direction for a clinical trial support center

Total integrated performance excellence system (TIPES): A true north direction for a clinical trial support center

This paper presents the quality journey taken by a Federal organization over more than 20 years. These efforts have resulted in the implementation of a Total Integrated Performance Excellence System (TIPES) that combines key principles and practices of established quality systems. The Center has pro...

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Bibliographic Details
Main Authors: Mike R. Sather, Sherry Parsons, Kathy D. Boardman, Stuart R. Warren, Anne Davis-Karim, Kevin Griffin, Jane A. Betterton, Mark S. Jones, Stanley H. Johnson, Julia E. Vertrees, Jan H. Hickey, Thelma P. Salazar, Grant D. Huang
Format: Article
Language:English
Published: Elsevier 2018-03-01
Series:Contemporary Clinical Trials Communications
Subjects:
Integration of quality systems
Quality hierarchy
Baldrige criteria
ISO 9001 and 15378 standards
ISO 21500 guideline standards
Organizational project management maturity model
Online Access:http://www.sciencedirect.com/science/article/pii/S2451865417301084

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