Defects of Smartphones reported by users in social media and questionnaires
The main aim of this article is to identify the most frequent damage of Smartphones and problems reported by users in a questionnaire and on social media. Social media are a relatively new issue; they are used by companies to get information about offered products and advertise them. On the other ha...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2018-01-01
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| Series: | MATEC Web of Conferences |
| Online Access: | https://doi.org/10.1051/matecconf/201818202011 |
| Summary: | The main aim of this article is to identify the most frequent damage of Smartphones and problems reported by users in a questionnaire and on social media. Social media are a relatively new issue; they are used by companies to get information about offered products and advertise them. On the other hand, they are used by users to exchange opinion about products and write recommendations; thus these opinions are studied. At the same time planned obsolescence is applied, which makes shorter the replacement cycle. Some of damage and problems observed by users are the results of planned obsolescence. The obtained data were processed statistically. |
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| ISSN: | 2261-236X |