An Evaluation on Effects of Total Quality Applications in Customer Relations Management on Sustainable Global Competition
The concept of globalization inherently necessitated knowing management technics that could adapt to fast changes. Assuming all other financial aspects are almost equal for companies, the only factor “that can create difference” within the global competition environment is “the human factor”. It dra...
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| Format: | Article |
| Language: | English |
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Ümit Hacıoğlu
2016-01-01
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| Series: | International Journal of Research In Business and Social Science |
| Subjects: | |
| Online Access: | http://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/86 |