Patient safety from the perspective of quality management frameworks: a review

• Main Author: Amrita Shenoy
• Format: Article
• Language: English
• Published: BMC 2021-03-01
• Series: Patient Safety in Surgery
• Subjects: Quality management frameworks; IOM’s six aims for improvement; IHI’s Triple Aim; Patient safety; Patient centeredness; High‐quality clinical care
• Online Access: https://doi.org/10.1186/s13037-021-00286-6

Abstract Patient safety is one of the overarching goals of patient care and quality management. Of the many quality management frameworks, Beauchamp and Childress’s four principles of biomedical ethics presents aspects of patient centeredness in clinical care. The Institute of Medicine’s six aims for improvement encapsulates elements of high-quality patient care. The Institute of Healthcare Improvement’s Triple Aim focuses on three aspects of care, cost, and health. Given the above frameworks, the present review was designed to emphasize the initiatives the system has taken to address various efforts of improving quality and patient safety. We, hereby, present a contemplative review of the concepts of informed consent, informed refusal, healthcare laws, policy programs, and regulations. The present review, furthermore, outlines measures and policies that management and administration implement and enforce, respectively, to ensure patient centered care. We, conclusively, explore prototype policies such as the Delivery System Reform Incentive Payment Program that imbues the elements of quality management frameworks, Hospital-Acquired Conditions Reduction Program that supports patient safety, and Hospital Readmissions Reduction Program that focuses on curbing readmissions.