New Instrument to Measure Hospital Patient Experiences in Flanders

New Instrument to Measure Hospital Patient Experiences in Flanders

Implementing a standardized patient experience survey may initiate a process to apply pressure on hospitals to attend to improving patient experiences. In Flanders, Belgium, the Flemish Patient Survey was developed between 2011 and 2015. A preliminary version was developed from a scoping review and...

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Bibliographic Details
Main Authors: Luk Bruyneel, Else Tambuyzer, Ellen Coeckelberghs, Dirk De Wachter, Walter Sermeus, Dirk De Ridder, Dirk Ramaekers, Ilse Weeghmans, Kris Vanhaecht
Format: Article
Language:English
Published: MDPI AG 2017-10-01
Series:International Journal of Environmental Research and Public Health
Subjects:
patient satisfaction
public reporting
pay-for-quality
hospitals
HCAHPS
Online Access:https://www.mdpi.com/1660-4601/14/11/1319

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