Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis

The tourism industry has received increasing attention as it has become one of the fastest developing business sectors around the world. Service quality in tourism has come to be regarded as an important impetus for economic growth; however, the focus on tourism service quality has not yet been sati...

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Bibliographic Details
Main Authors: Jinsoo Park, EuiBeom Jeong
Format: Article
Language:English
Published: MDPI AG 2019-07-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/11/13/3665