THE RESEARCH OF RELATION BETWEEN KEY PERFORMANCE INDICATORS (KPI) IN TELECOMMUNICATION COMPANY

Telecom service providers introduce system of KPI to evaluate its success. However it is necessary to establish interrelation between the purposes and indicators of different levels for understanding of influence of tactical indicators separated departments on strategic results. The purpose of the r...

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Bibliographic Details
Main Author: Shmelev Dmitriy Andreevich
Format: Article
Language:English
Published: Science and Innovation Center Publishing House 2013-06-01
Series:Sovremennye Issledovaniâ Socialʹnyh Problem