Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria

The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a c...

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Main Authors: Adedapo Oluwatayo, Adedotun O. Akinola, Ikenna U. Agomuo, Stephanie O. Mozimo, Chiekwugo C. Onwuka, Hilary I. Okagbue
Format: Article
Language:English
Published: Elsevier 2018-10-01
Series:Data in Brief
Online Access:http://www.sciencedirect.com/science/article/pii/S2352340918308345
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spelling doaj-884581b7e584465a83ad2de1221e44382020-11-25T02:45:11ZengElsevierData in Brief2352-34092018-10-0120118125Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, NigeriaAdedapo Oluwatayo0Adedotun O. Akinola1Ikenna U. Agomuo2Stephanie O. Mozimo3Chiekwugo C. Onwuka4Hilary I. Okagbue5Department of Architecture, Covenant University, Ota, NigeriaDepartment of Architecture, Covenant University, Ota, Nigeria; Corresponding authors.Department of Architecture, Covenant University, Ota, NigeriaDepartment of Architecture, Covenant University, Ota, NigeriaDepartment of Architecture, Covenant University, Ota, NigeriaDepartment of Mathematics, Covenant University, Ota, Nigeria; Corresponding authors.The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a cross-sectional survey research, which adopted random sampling of clients from six estates in the State. The questionnaire was used as an instrument for the survey. The response rate was 81.3%. The dataset is made available in tables and charts of frequencies and means. The data are of interest to researchers in the professional service organisation, management and those in the decision sciences. The data could also be of interest to practitioners who may further analyse the data to develop business strategies to satisfy their clients. Keywords: Architectural services, Client satisfaction, Statistics, Satisfaction, Nigeriahttp://www.sciencedirect.com/science/article/pii/S2352340918308345
collection DOAJ
language English
format Article
sources DOAJ
author Adedapo Oluwatayo
Adedotun O. Akinola
Ikenna U. Agomuo
Stephanie O. Mozimo
Chiekwugo C. Onwuka
Hilary I. Okagbue
spellingShingle Adedapo Oluwatayo
Adedotun O. Akinola
Ikenna U. Agomuo
Stephanie O. Mozimo
Chiekwugo C. Onwuka
Hilary I. Okagbue
Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
Data in Brief
author_facet Adedapo Oluwatayo
Adedotun O. Akinola
Ikenna U. Agomuo
Stephanie O. Mozimo
Chiekwugo C. Onwuka
Hilary I. Okagbue
author_sort Adedapo Oluwatayo
title Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
title_short Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
title_full Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
title_fullStr Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
title_full_unstemmed Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
title_sort survey dataset on factors that influence satisfaction of clients with architectural services in lagos state, nigeria
publisher Elsevier
series Data in Brief
issn 2352-3409
publishDate 2018-10-01
description The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a cross-sectional survey research, which adopted random sampling of clients from six estates in the State. The questionnaire was used as an instrument for the survey. The response rate was 81.3%. The dataset is made available in tables and charts of frequencies and means. The data are of interest to researchers in the professional service organisation, management and those in the decision sciences. The data could also be of interest to practitioners who may further analyse the data to develop business strategies to satisfy their clients. Keywords: Architectural services, Client satisfaction, Statistics, Satisfaction, Nigeria
url http://www.sciencedirect.com/science/article/pii/S2352340918308345
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