Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria
The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a c...
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doaj-884581b7e584465a83ad2de1221e44382020-11-25T02:45:11ZengElsevierData in Brief2352-34092018-10-0120118125Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, NigeriaAdedapo Oluwatayo0Adedotun O. Akinola1Ikenna U. Agomuo2Stephanie O. Mozimo3Chiekwugo C. Onwuka4Hilary I. Okagbue5Department of Architecture, Covenant University, Ota, NigeriaDepartment of Architecture, Covenant University, Ota, Nigeria; Corresponding authors.Department of Architecture, Covenant University, Ota, NigeriaDepartment of Architecture, Covenant University, Ota, NigeriaDepartment of Architecture, Covenant University, Ota, NigeriaDepartment of Mathematics, Covenant University, Ota, Nigeria; Corresponding authors.The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a cross-sectional survey research, which adopted random sampling of clients from six estates in the State. The questionnaire was used as an instrument for the survey. The response rate was 81.3%. The dataset is made available in tables and charts of frequencies and means. The data are of interest to researchers in the professional service organisation, management and those in the decision sciences. The data could also be of interest to practitioners who may further analyse the data to develop business strategies to satisfy their clients. Keywords: Architectural services, Client satisfaction, Statistics, Satisfaction, Nigeriahttp://www.sciencedirect.com/science/article/pii/S2352340918308345 |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Adedapo Oluwatayo Adedotun O. Akinola Ikenna U. Agomuo Stephanie O. Mozimo Chiekwugo C. Onwuka Hilary I. Okagbue |
spellingShingle |
Adedapo Oluwatayo Adedotun O. Akinola Ikenna U. Agomuo Stephanie O. Mozimo Chiekwugo C. Onwuka Hilary I. Okagbue Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria Data in Brief |
author_facet |
Adedapo Oluwatayo Adedotun O. Akinola Ikenna U. Agomuo Stephanie O. Mozimo Chiekwugo C. Onwuka Hilary I. Okagbue |
author_sort |
Adedapo Oluwatayo |
title |
Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria |
title_short |
Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria |
title_full |
Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria |
title_fullStr |
Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria |
title_full_unstemmed |
Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria |
title_sort |
survey dataset on factors that influence satisfaction of clients with architectural services in lagos state, nigeria |
publisher |
Elsevier |
series |
Data in Brief |
issn |
2352-3409 |
publishDate |
2018-10-01 |
description |
The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a cross-sectional survey research, which adopted random sampling of clients from six estates in the State. The questionnaire was used as an instrument for the survey. The response rate was 81.3%. The dataset is made available in tables and charts of frequencies and means. The data are of interest to researchers in the professional service organisation, management and those in the decision sciences. The data could also be of interest to practitioners who may further analyse the data to develop business strategies to satisfy their clients. Keywords: Architectural services, Client satisfaction, Statistics, Satisfaction, Nigeria |
url |
http://www.sciencedirect.com/science/article/pii/S2352340918308345 |
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