Satisfiers and Dissatisfiers in the Destination Selection Process: A Cultural Demographic Approach.

This paper investigates the influence of cultural demographics on destination selection- satisfiers and dissatisfiers. Customer satisfaction has been linked to destination choice and global destination competitiveness. Literature identified satisfiers and dissatisfiers as influential in destination...

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Bibliographic Details
Main Authors: Danie Ferreira, Sandra Perks
Format: Article
Language:English
Published: AfricaJournals 2018-10-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_10_vol_7_5__2018.pdf