A Study on the Quality of Insurance Services in Romania
The present study aims to quantify the perceptions and expectations of clients regarding the quality of the products and services offered by insurance companies and insurance intermediaries in Romania. In this sense, we conducted an empirical study based on a questionnaire, structured in two part...
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| Format: | Article |
| Language: | English |
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Dunarea de Jos University of Galati
2021-05-01
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| Series: | Annals of Dunarea de Jos University. Fascicle I : Economics and Applied Informatics |
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| Online Access: | http://www.eia.feaa.ugal.ro/images/eia/2021_1/CiprianMatis.pdf |