The Challenge of Using Public Transport: Descriptions by People with Cognitive Functional Limitations

• Main Authors: Jenny Rosenkvist, Ralf Risser, Susanne Iwarsson, Kerstin Wendel, Agneta Ståhl
• Format: Article
• Language: English
• Published: University of Minnesota 2009-03-01
• Series: Journal of Transport and Land Use
• Subjects: usability; accessibility; semi-structured interviews; environment; urban areas
• Online Access: https://www.jtlu.org/index.php/jtlu/article/view/97

This paper describes the findings of a study aiming to achieve deeper insight into reasons people with cognitive functional limitations cease to use public transport. Semi-structured interviews in combination with a qualitative content analysis were performed with nine participants. The results showed that reasons not to use public transport were to some degree a usability problem—both real and imagined. Other reasons were that participants had changed from buses or trains to other modes of transport or had psychologically adapted themselves to a new situation which meant that they did not miss using public transport.