Content Analysis of Reference Transactions Provides Guidance Regarding Staffing of Library Service Points
A Review of: Bishop, B. W., & Bartlett, J. A. (2013). Where do we go from here? Informing academic library staffing through reference transaction analysis. College & Research Libraries, 74(5), 489-500. Objective – To identify the quantity of location-based and subject-based questions a...
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| Format: | Article |
| Language: | English |
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University of Alberta
2014-07-01
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| Series: | Evidence Based Library and Information Practice |
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| Online Access: | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/21534 |