Persepsi Pemustaka Terhadap Kualitas Layanan Window Of The World (WOW) Perpustakaan UGM Berdasarkan Model Libqual+TM

This study aims to find out users' perceptions towards quality of Window of the World (WOW) service based on the LibQUAL+TM models in the library of Universitas Gadjah Mada Yogyakarta. The type of the study is descriptive quantitative. Subjects of the study were users of the facilities of WOW s...

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Bibliographic Details
Main Author: Tri Andika Oktaviela
Format: Article
Language:English
Published: Universitas Gadjah Mada 2016-09-01
Series:Berkala Ilmu Perpustakaan dan Informasi
Subjects:
Online Access:https://jurnal.ugm.ac.id/bip/article/view/13054