Persepsi Pemustaka Terhadap Kualitas Layanan Window Of The World (WOW) Perpustakaan UGM Berdasarkan Model Libqual+TM
This study aims to find out users' perceptions towards quality of Window of the World (WOW) service based on the LibQUAL+TM models in the library of Universitas Gadjah Mada Yogyakarta. The type of the study is descriptive quantitative. Subjects of the study were users of the facilities of WOW s...
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Format: | Article |
Language: | English |
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Universitas Gadjah Mada
2016-09-01
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Series: | Berkala Ilmu Perpustakaan dan Informasi |
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Online Access: | https://jurnal.ugm.ac.id/bip/article/view/13054 |