To feel emotional concern: A qualitative interview study to explore telephone nurses’ experiences of difficult calls
Abstract Aim To describe telenurses’ experiences of difficult calls. Design A qualitative approach with a descriptive design was used to gain a deeper understanding of the telenurses’ experiences. Methods The data were collected in spring 2017 through semi‐structured interviews with 19 telenurses at...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2019-07-01
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| Series: | Nursing Open |
| Subjects: | |
| Online Access: | https://doi.org/10.1002/nop2.264 |