MODEL KONSEPTUAL PENINGKATAN KUALITAS LAYANAN INDUSTRI PARIWISATA DI JAWA TENGAH MENGGUNAKAN TOURSERVQUAL
Several previous studies have found factors or dimensions that affect the quality services of tourism and measures the perceived level of tourists as consumers. However, these studies have not been able to develop a practical model of a system as a simple overview of the tourism industry by involvin...
Main Authors: | Novi Marlyana, Nuzulia Khoiriyah |
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Format: | Article |
Language: | English |
Published: |
Universitas Gadjah Mada
2015-10-01
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Series: | Jurnal Kawistara |
Subjects: | |
Online Access: | https://jurnal.ugm.ac.id/kawistara/article/view/7587 |
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