Determinants of satisfaction and turnover of staff in hotel enterprises
Abstract The aim of the present study was to evaluate the existing relationship between Quality of Life at Work (QWL) and personal quality of life, identifying factors that determinate the satisfaction and the employees’ turnover in hotel business. The high turnover of staff in the hotel business is...
| Main Authors: | , |
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| Format: | Article |
| Language: | Portuguese |
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Universidade Federal de São Carlos
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| Series: | Gestão & Produção |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2019000300210&lng=en&tlng=en |