| Summary: | Speech is a behavioural biometric signal that can provide important information to understand the human intends as well as their emotional status. The paper is centered on the speech-based identification of the seniors’s emotional status during their interaction with a virtual agent playing the role of a health professional coach. Under real conditions, we can just identify a small set of task-dependent spontaneous emotions. The number of identified samples is largely different for each emotion, which results in an imbalanced dataset problem. This research proposes the dimensional model of emotions as a perceptual representation space alternative to the generally used acoustic one. The main contribution of the paper is the definition of a perceptual borderline for the oversampling of minority emotion classes in this space. This limit, based on arousal and valence criteria, leads to two methods of balancing the data: the Perceptual Borderline oversampling and the Perceptual Borderline SMOTE (Synthetic Minority Oversampling TEchnique). Both methods are implemented and compared to state-of-the-art approaches of Random oversampling and SMOTE. The experimental evaluation was carried out on three imbalanced datasets of spontaneous emotions acquired in human-machine scenarios in three different cultures: Spain, France and Norway. The emotion recognition results obtained by neural networks classifiers show that the proposed perceptual oversampling methods led to significant improvements when compared with the state-of-the art, for all scenarios and languages.
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