Roles in Social Media: How the Practice of Public Relations Is Evolving

Through two online surveys, this study found support for seven distinct social media roles assumed by public relations practitioners. Principle components analysis using varimax rotation resulted in the following roles: social media technician, social listening and analytics, online media relation...

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Bibliographic Details
Main Authors: Marlene S. Neill, Nicole Lee
Format: Article
Language:English
Published: Insitute for Public Relations 2016-09-01
Series:Public Relations Journal
Online Access:https://prjournal.instituteforpr.org/wp-content/uploads/neill_nz3.pdf