Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data

Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data

Bibliographic Details
Main Authors: Sanna Ryynänen, Pekka Vasari
Format: Article
Language:English
Published: SAGE Publishing 2021-02-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373521996267
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spelling doaj-7d697f585c314c6383b918e79a6f72cb2021-02-25T01:03:38ZengSAGE PublishingJournal of Patient Experience2374-37432021-02-01810.1177/2374373521996267Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint DataSanna Ryynänen0Pekka Vasari1 Helsinki University Hospital, Finland and University of Lapland, Helsinki, Finland University of Lapland, Rovaniemi, Finlandhttps://doi.org/10.1177/2374373521996267
collection DOAJ
language English
format Article
sources DOAJ
author Sanna Ryynänen
Pekka Vasari
spellingShingle Sanna Ryynänen
Pekka Vasari
Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
Journal of Patient Experience
author_facet Sanna Ryynänen
Pekka Vasari
author_sort Sanna Ryynänen
title Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
title_short Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
title_full Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
title_fullStr Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
title_full_unstemmed Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
title_sort restoring the performance of a health care organization following the first wave of covid-19 by using patient complaint data
publisher SAGE Publishing
series Journal of Patient Experience
issn 2374-3743
publishDate 2021-02-01
url https://doi.org/10.1177/2374373521996267
work_keys_str_mv AT sannaryynanen restoringtheperformanceofahealthcareorganizationfollowingthefirstwaveofcovid19byusingpatientcomplaintdata
AT pekkavasari restoringtheperformanceofahealthcareorganizationfollowingthefirstwaveofcovid19byusingpatientcomplaintdata
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