Gender Differences in Service Quality of Upazila Health Complex in Bangladesh

The gender-based differences in satisfaction on the service quality of the Upazila Health Complex (UHC) in Bangladesh are assessed in this paper using the SERVQUAL model. Two Upazila, field administrative unit of Bangladesh, of Meherpur district of Bangladesh, were selected to conduct the study. The...

Full description

Bibliographic Details
Main Authors: Maruf Hasan Rumi BSS, Niaz Makhdum MSS, Md. Harunur Rashid MSS, Abdul Muyeed MSc
Format: Article
Language:English
Published: SAGE Publishing 2021-04-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735211008304