Analysis of patient satisfaction with emergency medical services

This study analyses the degree of patient satisfaction regarding the Emergency Medical Services (EMS) by taking into account the waiting time which is considered to be associated with the success of the EMS organizational model.

Bibliographic Details
Main Authors:	Jaklič Tatjana Kitić, Kovač Jure, Maletič Matjaž, Bunc Ksenija Tušek
Format:	Article
Language:	English
Published:	De Gruyter 2018-10-01
Series:	Open Medicine
Subjects:	effectiveness organizational model patient satisfaction waiting time
Online Access:	https://doi.org/10.1515/med-2018-0073

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spelling	doaj-7be383cc3a9f42edaff52d7300056b232021-10-02T17:52:38ZengDe GruyterOpen Medicine2391-54632018-10-0113149350210.1515/med-2018-0073med-2018-0073Analysis of patient satisfaction with emergency medical servicesJaklič Tatjana Kitić0Kovač Jure1Maletič Matjaž2Bunc Ksenija Tušek3Primary Health Care Gorenjska, Health Centre Kranj, Gosposvetska ulica 10, 4000Kranj, SloveniaUniversity of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000Kranj, SloveniaUniversity of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000Kranj, SloveniaUniversity of Maribor, Faculty of Medicine, Taborska ulica 8, 2000Maribor, SloveniaThis study analyses the degree of patient satisfaction regarding the Emergency Medical Services (EMS) by taking into account the waiting time which is considered to be associated with the success of the EMS organizational model.https://doi.org/10.1515/med-2018-0073effectivenessorganizational modelpatient satisfactionwaiting time
collection	DOAJ
language	English
format	Article
sources	DOAJ
author	Jaklič Tatjana Kitić Kovač Jure Maletič Matjaž Bunc Ksenija Tušek
spellingShingle	Jaklič Tatjana Kitić Kovač Jure Maletič Matjaž Bunc Ksenija Tušek Analysis of patient satisfaction with emergency medical services Open Medicine effectiveness organizational model patient satisfaction waiting time
author_facet	Jaklič Tatjana Kitić Kovač Jure Maletič Matjaž Bunc Ksenija Tušek
author_sort	Jaklič Tatjana Kitić
title	Analysis of patient satisfaction with emergency medical services
title_short	Analysis of patient satisfaction with emergency medical services
title_full	Analysis of patient satisfaction with emergency medical services
title_fullStr	Analysis of patient satisfaction with emergency medical services
title_full_unstemmed	Analysis of patient satisfaction with emergency medical services
title_sort	analysis of patient satisfaction with emergency medical services
publisher	De Gruyter
series	Open Medicine
issn	2391-5463
publishDate	2018-10-01
description	This study analyses the degree of patient satisfaction regarding the Emergency Medical Services (EMS) by taking into account the waiting time which is considered to be associated with the success of the EMS organizational model.
topic	effectiveness organizational model patient satisfaction waiting time
url	https://doi.org/10.1515/med-2018-0073
work_keys_str_mv	AT jaklictatjanakitic analysisofpatientsatisfactionwithemergencymedicalservices AT kovacjure analysisofpatientsatisfactionwithemergencymedicalservices AT maleticmatjaz analysisofpatientsatisfactionwithemergencymedicalservices AT buncksenijatusek analysisofpatientsatisfactionwithemergencymedicalservices
_version_	1716850313657319424

Analysis of patient satisfaction with emergency medical services

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