| Summary: | Introduction. In the extreme conditions of the COVID-19 pandemic, the vitality of supply chains has come to the fore, that is, their ability to self-support and survival in a changing environment through restructuring and rescheduling of productivity with long-term consequences. An effective information system and governance can help not only improve customer service and control costs but also facilitate planning to achieve key sustainability indicators such as environmental, economic, and social development.
The purpose of this paper is to assess the impact of the widespread adoption of new digital technologies on the level of efficiency of supply chains in the face of disruption caused by the pandemic.
Materials and Methods. For this study, statistical data were collected for the period from 2010 to 2019. Sources: Organization for Economic Cooperation and Development; The World Bank; Institute for Global Entrepreneurship and Development, etc. A logical-heuristic algorithm was used to form a system of indicators for assessing the effectiveness of information and communication technology and logistics.
Results. It has been found that countries with a high level of economic development as evidenced by persistently high values of gross domestic product in the pre-crisis period show high indicators both in terms of the efficiency of logistics systems and in terms of digital transformation of the economy. At the same time, countries with low and below-average levels of economic development do not show high results in the context of logistics systems, but they also do not demonstrate a correlation between the level of economic development and the level of logistics efficiency and the level of digital life.
Conclusion. Thus, the study has shown that the role of information and communication technology in improving the efficiency of supply chains becomes significant in favorable economic conditions in the country, and in times of crisis, the role of information and communication technology significantly increases and contributes to the restoration of supply chains and the survival of business in general.
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