THE IMPACT OF THE QUALITY OF TOURIST PRODUCTS AND SERVICES ON THE CUSTOMERS OF A TOURISM AGENCY
Tourism capitalises and exploits economically the unique thesaurus made of the richness created by nature and climate, or left by history, folklore and civilisation. In this tourist universe, the consumer’s power does not cease to affirm itself, and that is why quality is one of the main requirement...
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| Format: | Article |
| Language: | English |
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Universitatii Suceava
2012-12-01
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| Series: | Revista de Turism: Studii si Cercetari in Turism |
| Subjects: | |
| Online Access: | http://revistadeturism.ro/index.php/rdt/article/view/21 |
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