Gaming New Zealand’s Emergency Department Target: How and Why Did It Vary Over Time and Between Organisations?

Background<br /> Gaming is a potentially dysfunctional consequence of performance measurement and management systems in the health sector and more generally. In 2009, the New Zealand government initiated a Shorter Stays in Emergency Department (SSED) target in which 95% of patients would be ad...

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Bibliographic Details
Main Authors: Tim Tenbensel, Peter Jones, Linda Maree Chalmers, Shanthi Ameratunga, Peter Carswell
Format: Article
Language:English
Published: Kerman University of Medical Sciences 2020-04-01
Series:International Journal of Health Policy and Management
Subjects:
Online Access:https://www.ijhpm.com/article_3686_f791de1c122d2f784f2d7b845c432ff0.pdf