The Role of Customer Relationship Management in Indonesia Business
Companies need to have tactics to win business competition. One way that can be used by the company is to recognize and understand the customer. Companies that perform customer relationship management will be able to sustain its business. The existence of customers is the driving force of business e...
Main Authors: | Erna Andajani, Nurul Badriyah |
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Format: | Article |
Language: | English |
Published: |
Universitas Islam Malang
2017-03-01
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Series: | Jema: Jurnal Ilmiah Bidang Akuntansi dan Manajemen |
Online Access: | http://riset.unisma.ac.id/index.php/jema/article/view/217 |
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