Socio-demographic and lifestyle determinants of loyalty program participation in the Czech Republic
Loyalty programs are among the most frequently employed marketing tools used to minimize customer attrition rates. In this article, different aspects of consumer participation in loyalty programs for major product categories are analyzed with focus on generational differences. We use the time-proven...
Main Authors: | Formánek Tomáš, Tahal Radek |
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Format: | Article |
Language: | English |
Published: |
Sciendo
2017-12-01
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Series: | Management şi Marketing |
Subjects: | |
Online Access: | http://www.degruyter.com/view/j/mmcks.2017.12.issue-4/mmcks-2017-0031/mmcks-2017-0031.xml?format=INT |
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