Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19

Hospital visitor restriction policies prompted by Coronavirus Disease 2019 (COVID-19) may lead to a less comfortable or informed inpatient experience for oncology patients admitted for non-COVID-19 conditions. We surveyed oncology inpatients before (n = 47) and after (n = 65) implementation of a no-...

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Main Authors: Kenyon C. Bolton MD, MA, Michael Lawler BS, Jennifer Hauptman MSW, LICSW, Marissa Madden RN, Stephen G. DeVoe MPH, MS, Amanda G. Kennedy PharmD, BCPS, Bradley J. Tomkins MPH, MS, Naomi M. Hodde MD
Format: Article
Language:English
Published: SAGE Publishing 2021-07-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735211034620
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spelling doaj-746030304a9a4e9cb77b6fd23a12ffd72021-07-28T22:04:01ZengSAGE PublishingJournal of Patient Experience2374-37432021-07-01810.1177/23743735211034620Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19Kenyon C. Bolton MD, MA0Michael Lawler BS1Jennifer Hauptman MSW, LICSW2Marissa Madden RN3Stephen G. DeVoe MPH, MS4Amanda G. Kennedy PharmD, BCPS5Bradley J. Tomkins MPH, MS6Naomi M. Hodde MD7 The University of Vermont Medical Center, Burlington, VT, USA The Robert Larner, MD College of Medicine, The University of Vermont, Burlington, VT, USA The University of Vermont Medical Center, Burlington, VT, USA The University of Vermont Medical Center, Burlington, VT, USA Department of Medicine Quality Program, The Robert Larner, MD College of Medicine, The University of Vermont, Burlington, VT, USA Department of Medicine Quality Program, The Robert Larner, MD College of Medicine, The University of Vermont, Burlington, VT, USA Department of Medicine Quality Program, The Robert Larner, MD College of Medicine, The University of Vermont, Burlington, VT, USA The Robert Larner, MD College of Medicine, The University of Vermont, Burlington, VT, USAHospital visitor restriction policies prompted by Coronavirus Disease 2019 (COVID-19) may lead to a less comfortable or informed inpatient experience for oncology patients admitted for non-COVID-19 conditions. We surveyed oncology inpatients before (n = 47) and after (n = 65) implementation of a no-visitor policy using a validated questionnaire to measure patient experience. Results revealed no significant difference in the percentage of patients reporting “no problems” ( P < .05) in all questions. Patient experience was not adversely impacted by visitor restrictions enacted in response to COVID-19 on an oncology service, as measured by a questionnaire capturing common concerns among inpatients.https://doi.org/10.1177/23743735211034620
collection DOAJ
language English
format Article
sources DOAJ
author Kenyon C. Bolton MD, MA
Michael Lawler BS
Jennifer Hauptman MSW, LICSW
Marissa Madden RN
Stephen G. DeVoe MPH, MS
Amanda G. Kennedy PharmD, BCPS
Bradley J. Tomkins MPH, MS
Naomi M. Hodde MD
spellingShingle Kenyon C. Bolton MD, MA
Michael Lawler BS
Jennifer Hauptman MSW, LICSW
Marissa Madden RN
Stephen G. DeVoe MPH, MS
Amanda G. Kennedy PharmD, BCPS
Bradley J. Tomkins MPH, MS
Naomi M. Hodde MD
Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
Journal of Patient Experience
author_facet Kenyon C. Bolton MD, MA
Michael Lawler BS
Jennifer Hauptman MSW, LICSW
Marissa Madden RN
Stephen G. DeVoe MPH, MS
Amanda G. Kennedy PharmD, BCPS
Bradley J. Tomkins MPH, MS
Naomi M. Hodde MD
author_sort Kenyon C. Bolton MD, MA
title Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
title_short Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
title_full Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
title_fullStr Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
title_full_unstemmed Patient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
title_sort patient experience on a hospital oncology service before and after implementation of a no-visitor policy during covid-19
publisher SAGE Publishing
series Journal of Patient Experience
issn 2374-3743
publishDate 2021-07-01
description Hospital visitor restriction policies prompted by Coronavirus Disease 2019 (COVID-19) may lead to a less comfortable or informed inpatient experience for oncology patients admitted for non-COVID-19 conditions. We surveyed oncology inpatients before (n = 47) and after (n = 65) implementation of a no-visitor policy using a validated questionnaire to measure patient experience. Results revealed no significant difference in the percentage of patients reporting “no problems” ( P < .05) in all questions. Patient experience was not adversely impacted by visitor restrictions enacted in response to COVID-19 on an oncology service, as measured by a questionnaire capturing common concerns among inpatients.
url https://doi.org/10.1177/23743735211034620
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