| Summary: | Broadcasting refers, in general terms, to the production and transmission of journalistic, educational and entertainment content in mass media. In this scenario, the work in Maintenance and Support (M&S), for the systems that support and compose the entire structure in broadcast, is one of the most complex, which raised the objective of analyzing the activity of these maintenance workers, responsible for the production support and broadcast transmission in Brazil. Based on an ergological and Bakhtinian perspective, the methodological format of semi-structured interviews allowed the recording and analysis of the speeches of the workers themselves, using a virtual room. The survey results showed a work activity riddled with labor disputes between teams and permanent pressure for full availability and immediate results.
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