Conflits de temporalités dans les services : le cas des caisses automatiques
Cashiers and their clients are part of two different time frames, with conflicting conceptions of time. Clients are focused on their individual situation, in a sequential temporal regime and in the here-and-now, while the cashiers worry about ensuring a satisfactory service for all the recipients of...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | fra |
| Published: |
ADR Temporalités
2012-12-01
|
| Series: | Temporalités |
| Subjects: | |
| Online Access: | http://journals.openedition.org/temporalites/2250 |