Methodology to determine the installed capacity of an academic program

Measuring capacity is a major problem, especially in service organizations because of its complexity and the lack of research on this topic at these kinds of organizations. Therefore, the purpose of this article is to discuss a methodology for measuring the capacity of an university by focusing on a...

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Main Author:	Pablo César Manyoma Velásquez
Format:	Article
Language:	Spanish
Published:	Universidad ICESI 2011-09-01
Series:	Estudios Gerenciales
Subjects:	Capacity capacity planning university service measurement methodology
Online Access:	http://www.sciencedirect.com/science/article/pii/S0123592311701851

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spelling	doaj-7386a6f5a70d47d09f23d82db20d29f82020-11-24T23:23:55ZspaUniversidad ICESIEstudios Gerenciales0123-59232011-09-012712114315810.1016/S0123-5923(11)70185-1Methodology to determine the installed capacity of an academic programPablo César Manyoma VelásquezMeasuring capacity is a major problem, especially in service organizations because of its complexity and the lack of research on this topic at these kinds of organizations. Therefore, the purpose of this article is to discuss a methodology for measuring the capacity of an university by focusing on an academic unit. To this end, this research study determines the available capacity of an academic program and the use of resources by a typical student, and then the relation between these two aspects. The proposal is validated for an undergraduate program, generating a fairly good estimate of the number of students who can be served at any given time.http://www.sciencedirect.com/science/article/pii/S0123592311701851Capacitycapacity planninguniversityservice measurementmethodology
collection	DOAJ
language	Spanish
format	Article
sources	DOAJ
author	Pablo César Manyoma Velásquez
spellingShingle	Pablo César Manyoma Velásquez Methodology to determine the installed capacity of an academic program Estudios Gerenciales Capacity capacity planning university service measurement methodology
author_facet	Pablo César Manyoma Velásquez
author_sort	Pablo César Manyoma Velásquez
title	Methodology to determine the installed capacity of an academic program
title_short	Methodology to determine the installed capacity of an academic program
title_full	Methodology to determine the installed capacity of an academic program
title_fullStr	Methodology to determine the installed capacity of an academic program
title_full_unstemmed	Methodology to determine the installed capacity of an academic program
title_sort	methodology to determine the installed capacity of an academic program
publisher	Universidad ICESI
series	Estudios Gerenciales
issn	0123-5923
publishDate	2011-09-01
description	Measuring capacity is a major problem, especially in service organizations because of its complexity and the lack of research on this topic at these kinds of organizations. Therefore, the purpose of this article is to discuss a methodology for measuring the capacity of an university by focusing on an academic unit. To this end, this research study determines the available capacity of an academic program and the use of resources by a typical student, and then the relation between these two aspects. The proposal is validated for an undergraduate program, generating a fairly good estimate of the number of students who can be served at any given time.
topic	Capacity capacity planning university service measurement methodology
url	http://www.sciencedirect.com/science/article/pii/S0123592311701851
work_keys_str_mv	AT pablocesarmanyomavelasquez methodologytodeterminetheinstalledcapacityofanacademicprogram
_version_	1725562819701637120

Methodology to determine the installed capacity of an academic program

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