Personnel and patients satisfaction as a measure of service quality measurement
Background and Aim : The ultimate goal of health care systems is to deliver scientific and practical care to patients and their families and to make them satisfied of the services. Regarding the importance of patients and families satisfaction, this research was designed to determine personnel and p...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Iran University of Medical Sciences
2010-08-01
|
| Series: | نشریه پرستاری ایران |
| Subjects: | |
| Online Access: | http://ijn.iums.ac.ir/article-1-827-en.html |