Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers

Healthcare workers (HCWs) are often exposed to mistreatment by patients, which has negative effects on both staff and institutions. To take appropriate action to help HCWs in this context, patient-related social stressors (PSS) should be explored. The purpose of the research was to identify the most...

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Main Authors:	Kozjek Tatjana, Erčulj Vanja Ida
Format:	Article
Language:	English
Published:	Sciendo 2021-03-01
Series:	Slovenian Journal of Public Health
Subjects:	healthcare workers mistreatment patients social stressors zaposleni zdravstvene ustanove neprimerno ravnanje pacienti socialni stresorji
Online Access:	https://doi.org/10.2478/sjph-2021-0014

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spelling	doaj-7362fae214f34ed8b67d16c248ccfeff2021-09-05T14:01:59ZengSciendoSlovenian Journal of Public Health1854-24762021-03-01602909610.2478/sjph-2021-0014Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workersKozjek Tatjana0Erčulj Vanja Ida1University of Ljubljana, Faculty of Public Administration, Department of Organization and Informatics, Gosarjeva 5, 1000Ljubljana, SloveniaUniversity of Maribor, Faculty of Criminal Justice and Security, Mladinska 9, 2000Maribor, SloveniaHealthcare workers (HCWs) are often exposed to mistreatment by patients, which has negative effects on both staff and institutions. To take appropriate action to help HCWs in this context, patient-related social stressors (PSS) should be explored. The purpose of the research was to identify the most pronounced patient behaviour contributing to the social stress (SS) of HCWs, and compare PSS between different HCWs and different types of healthcare institutions.https://doi.org/10.2478/sjph-2021-0014healthcare workersmistreatmentpatientssocial stressorszaposlenizdravstvene ustanoveneprimerno ravnanjepacientisocialni stresorji
collection	DOAJ
language	English
format	Article
sources	DOAJ
author	Kozjek Tatjana Erčulj Vanja Ida
spellingShingle	Kozjek Tatjana Erčulj Vanja Ida Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers Slovenian Journal of Public Health healthcare workers mistreatment patients social stressors zaposleni zdravstvene ustanove neprimerno ravnanje pacienti socialni stresorji
author_facet	Kozjek Tatjana Erčulj Vanja Ida
author_sort	Kozjek Tatjana
title	Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers
title_short	Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers
title_full	Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers
title_fullStr	Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers
title_full_unstemmed	Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers
title_sort	mistreatment by patients: an analysis of the patient-related social stressors among slovenian healthcare workers
publisher	Sciendo
series	Slovenian Journal of Public Health
issn	1854-2476
publishDate	2021-03-01
description	Healthcare workers (HCWs) are often exposed to mistreatment by patients, which has negative effects on both staff and institutions. To take appropriate action to help HCWs in this context, patient-related social stressors (PSS) should be explored. The purpose of the research was to identify the most pronounced patient behaviour contributing to the social stress (SS) of HCWs, and compare PSS between different HCWs and different types of healthcare institutions.
topic	healthcare workers mistreatment patients social stressors zaposleni zdravstvene ustanove neprimerno ravnanje pacienti socialni stresorji
url	https://doi.org/10.2478/sjph-2021-0014
work_keys_str_mv	AT kozjektatjana mistreatmentbypatientsananalysisofthepatientrelatedsocialstressorsamongslovenianhealthcareworkers AT erculjvanjaida mistreatmentbypatientsananalysisofthepatientrelatedsocialstressorsamongslovenianhealthcareworkers
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Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers

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