The Availability of the Infrastructure of Collective Means of Accommodation of Kharkiv Region in the Segment of Inclusive Tourism

• Main Authors: Polchaninova Iryna L., Onopko Vladislav D., Spitsa Anastasia Yu.
• Format: Article
• Language: English
• Published: Research Centre of Industrial Problems of Development of NAS of Ukraine 2018-10-01
• Series: Bìznes Inform
• Subjects: inclusive tourism; tourists with special needs; collective means of accommodation; infrastructure; accessibility
• Online Access: http://www.business-inform.net/export_pdf/business-inform-2018-10_0-pages-229_234.pdf

The article presents the results of research on accessibility of the infrastructure of collective means of accommodation of Kharkiv region from the positions of servicing the tourists with special needs. The article is aimed at determining the level of availability of collective accommodation facilities at the regional level for the tourists with special needs and developing practical recommendations as to development of the inclusive tourism segment. The information base of the research consisted of the materials of sociological researches by Ukrainian and foreign scholars, as well as own results of surveys and questionnaires. It was identified that in Kharkiv region the total number of rooms in the collective accommodation facilities suitable for people with disabilities is insufficient. The main key factors of availability of collective means of accommodation based on peculiarities of requirements to service of the tourists with special needs are defined. It is specified that the overall estimate of the availability of accommodation facilities is defined as positive. The highest level of infrastructure availability has been identified in the «hotels and similar accommodation facilities» sector; the lowest – in the sector of «other means of accommodation». Recommendations on development of the segment of inclusive tourism are proposed. The results of the research can be used in the activities of collective facilities of accommodation, which seek to develop the infrastructure of inclusive tourism.