An integrated Assessment System of Citizen Reaction towards Local Government Social Media Accounts

Agovernmentshouldusesocialmediaforcommunicatingwithitscitizen.Theengagement index score is one of the methods for assessing the rate of governmental success in using social media as a tool in establishing interactive relationships with its citizen. In general, the engagement index score is obtained...

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Bibliographic Details
Main Authors: Nur Aini Rakhmawati, Dyaksa Hanindito
Format: Article
Language:fas
Published: University of Tehran 2018-10-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_72352_7bfab9381db04beeba6478db0399e0d5.pdf