Effects of Externalities and Flow on Perceived Usefulness, Satisfaction, and Loyalty in Mobile Instant Messaging Promotion

This study analyzed online purchasing behavior in the hotel industry through an integrative frame- work, utilizing sets of variables rarely used in previous studies. The analysis was focused on the influ- ence of online purchase intention, perceived risk, and trust upon actual purchase, with the ide...

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Bibliographic Details
Main Authors: Theresa Victory Gloria, Adrian Achyar
Format: Article
Language:English
Published: Universitas Indonesia 2016-12-01
Series:Asean Marketing Journal
Subjects:
Online Access:http://journal.ui.ac.id/index.php/amj/article/view/9261