Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic

Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic

The aim of this research intends to investigate Taiwanese egovernment websites with regards to Accessibility and Usability. The automated WAVE Accessibility tool and Nielsen’s 10 Heurestic Principle based surveys of foreign users of the English egovernment websites were used to test Accessibility an...

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Bibliographic Details
Main Author: Husam ALmaghalsah
Format: Article
Language:English
Published: Universitas Negeri Jakarta 2021-06-01
Series:Journal of Business and Behavioural Entrepreneurship
Subjects:
usability, accessibility, e-government, heuristic evaluation, automated accessibility evaluation tool
Online Access:http://journal.unj.ac.id/unj/index.php/jobbe/article/view/19590
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spelling doaj-70f53eeb86e940de9144344c34fb5a232021-09-27T06:58:37ZengUniversitas Negeri JakartaJournal of Business and Behavioural Entrepreneurship2580-02722021-06-0151164110.21009/JOBBE.005.1.0219590Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 PandemicHusam ALmaghalsah0Southern Taiwan University of Science and TechnologyThe aim of this research intends to investigate Taiwanese egovernment websites with regards to Accessibility and Usability. The automated WAVE Accessibility tool and Nielsen’s 10 Heurestic Principle based surveys of foreign users of the English egovernment websites were used to test Accessibility and Usability respectively. The study found poor results that were unanimous across the board for Usability and total of just over 100 errors for Accessibility was the best performing website. The study proves that further research and investigation is necessary if Taiwan wants to meet its own governmental ambitions with regards to egovernment.http://journal.unj.ac.id/unj/index.php/jobbe/article/view/19590usability, accessibility, e-government, heuristic evaluation, automated accessibility evaluation tool
collection DOAJ
language English
format Article
sources DOAJ
author Husam ALmaghalsah
spellingShingle Husam ALmaghalsah
Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic
Journal of Business and Behavioural Entrepreneurship
usability, accessibility, e-government, heuristic evaluation, automated accessibility evaluation tool
author_facet Husam ALmaghalsah
author_sort Husam ALmaghalsah
title Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic
title_short Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic
title_full Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic
title_fullStr Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic
title_full_unstemmed Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic
title_sort taiwan’s e-government usability from foreign perspective and website accessibility amid covid-19 pandemic
publisher Universitas Negeri Jakarta
series Journal of Business and Behavioural Entrepreneurship
issn 2580-0272
publishDate 2021-06-01
description The aim of this research intends to investigate Taiwanese egovernment websites with regards to Accessibility and Usability. The automated WAVE Accessibility tool and Nielsen’s 10 Heurestic Principle based surveys of foreign users of the English egovernment websites were used to test Accessibility and Usability respectively. The study found poor results that were unanimous across the board for Usability and total of just over 100 errors for Accessibility was the best performing website. The study proves that further research and investigation is necessary if Taiwan wants to meet its own governmental ambitions with regards to egovernment.
topic usability, accessibility, e-government, heuristic evaluation, automated accessibility evaluation tool
url http://journal.unj.ac.id/unj/index.php/jobbe/article/view/19590
work_keys_str_mv AT husamalmaghalsah taiwansegovernmentusabilityfromforeignperspectiveandwebsiteaccessibilityamidcovid19pandemic
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