Impact of Telemedicine on Healthcare Service System Considering Patients’ Choice

Telemedicine is an effective way to alleviate the congestion of hospitals and improve the utilization of medical resources. In this paper, we develop a stylized queue model to study whether the hospital should adopt telemedicine service and in which form (the gatekeeper system or dual-channel servic...

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Bibliographic Details
Main Authors: Xiaoli Wang, Zhiyong Zhang, Jun Zhao, Yongqiang Shi
Format: Article
Language:English
Published: Hindawi Limited 2019-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2019/7642176