ROLE AND CONSEQUENCES OF EMOTIONAL LABOR IN THE WORKPLACE

ROLE AND CONSEQUENCES OF EMOTIONAL LABOR IN THE WORKPLACE

The use of emotions in the workplace has begun to be increasingly studied by theorists and researchers in organizational behavior. One essential construct in the literature is the emotional labor which is perceived to be the management of feelings to express organizationally desired emotions. This a...

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Bibliographic Details
Main Author: Andreea Fortuna SCHIOPU
Format: Article
Language:English
Published: Romanian Foundation for Business Intelligence 2014-06-01
Series:SEA: Practical Application of Science
Subjects:
Emotions in the workplace
Emotional labor
Emotions regulation
Online Access: http://seaopenresearch.eu/Journals/articles/SPAS_4_80.pdf

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