An assessment of primary care attributes from the perspective of female healthcare users

• Main Authors: Eliane de Fátima Almeida Lima, Ana Inês Sousa, Cândida Caniçali Primo, Francielie Marabotti Costa Leite, Rita de Cassia Duarte Lima, Ethel Leonor Nóia Maciel
• Format: Article
• Language: English
• Published: Universidade de São Paulo 2015-06-01
• Series: Revista Latino-Americana de Enfermagem
• Subjects: Atención Primaria de Salud; Salud de la Familia; Evaluación en Servicios de Salud; Enfermería
• Online Access: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692015000300553&lng=en&tlng=en

OBJECTIVE: this study sought to assess the quality of the Family Health Strategy (FHS) and investigated the association between primary care attributes (PCAs) and the sociodemographic characteristics of users.METHOD: a total of 215 female FHS users were interviewed for this descriptive and cross-sectional study. The Primary Care Assessment Tool (PCATool), Adult Edition was used, and the results were analyzed using Fisher's exact tests, Pearson's chi-square tests and logistic regressions.RESULTS: the lowest average score corresponded to the dimension "accessibility" (1.80), and the highest score corresponded to "access" (8.76). The results corresponding to the attributes "longitudinality", "coordination", "comprehensiveness", and "orientation" were not significant. No association was found between the participants' sociodemographic characteristics and the essential, derivative, and general attributes (p>0.05).CONCLUSION: several attributes must be improved across all the investigated services from the perspective of female FHS users.