The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands

<p>Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in i...

Full description

Bibliographic Details
Main Authors: Florian HENNING, Gar Yein NG
Format: Article
Language:English
Published: Babes Bolyai University 2009-12-01
Series:Transylvanian Review of Administrative Sciences
Online Access:https://rtsa.ro/tras/index.php/tras/article/view/102
id doaj-6daa1bcc18454b52b063c7417119cd57
record_format Article
spelling doaj-6daa1bcc18454b52b063c7417119cd572021-06-30T05:52:02ZengBabes Bolyai UniversityTransylvanian Review of Administrative Sciences1842-28452009-12-015282744118The Challenge of Collaboration – ICT Implementation Networks in Courts in The NetherlandsFlorian HENNING0Gar Yein NG1Research Fellow, Maastricht Graduate School of Governance, Maastricht University, HollandAssistant Professor, Legal Studies Department, Central European University, Hungary<p>Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in introducing and managing those e-services, because they are usually located at the nexus of technological innovation and organisational and institutional change. In order to achieve the expected benefits from ICT in public organisations, work processes need to be re-engineered, whilst responsibilities and authority locations are shifting. A particular challenge in this respect is the trend towards e-services that cut across traditional organisational boundaries and integrate information flows between a number of different organisational actors with complex settings of strongly divergent backgrounds, practices and interests. Good examples of this, and the focus of this paper, are e-services in the judiciary (“e-justice”). In this paper, we address the issue of mediation required to motivate actors for collaboration in joint e-justice services. Our main research question therefore is: What is the role of legal frameworks for mediation and legitimization of collaborative implementation in inter-organisational e-justice projects? We will address this question by means of a case study analysis on judicial videoconferencing in the Netherlands, a project called “Telehoren en Telepleiten” (THTP).</p>https://rtsa.ro/tras/index.php/tras/article/view/102
collection DOAJ
language English
format Article
sources DOAJ
author Florian HENNING
Gar Yein NG
spellingShingle Florian HENNING
Gar Yein NG
The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
Transylvanian Review of Administrative Sciences
author_facet Florian HENNING
Gar Yein NG
author_sort Florian HENNING
title The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
title_short The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
title_full The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
title_fullStr The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
title_full_unstemmed The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
title_sort challenge of collaboration – ict implementation networks in courts in the netherlands
publisher Babes Bolyai University
series Transylvanian Review of Administrative Sciences
issn 1842-2845
publishDate 2009-12-01
description <p>Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in introducing and managing those e-services, because they are usually located at the nexus of technological innovation and organisational and institutional change. In order to achieve the expected benefits from ICT in public organisations, work processes need to be re-engineered, whilst responsibilities and authority locations are shifting. A particular challenge in this respect is the trend towards e-services that cut across traditional organisational boundaries and integrate information flows between a number of different organisational actors with complex settings of strongly divergent backgrounds, practices and interests. Good examples of this, and the focus of this paper, are e-services in the judiciary (“e-justice”). In this paper, we address the issue of mediation required to motivate actors for collaboration in joint e-justice services. Our main research question therefore is: What is the role of legal frameworks for mediation and legitimization of collaborative implementation in inter-organisational e-justice projects? We will address this question by means of a case study analysis on judicial videoconferencing in the Netherlands, a project called “Telehoren en Telepleiten” (THTP).</p>
url https://rtsa.ro/tras/index.php/tras/article/view/102
work_keys_str_mv AT florianhenning thechallengeofcollaborationictimplementationnetworksincourtsinthenetherlands
AT garyeinng thechallengeofcollaborationictimplementationnetworksincourtsinthenetherlands
AT florianhenning challengeofcollaborationictimplementationnetworksincourtsinthenetherlands
AT garyeinng challengeofcollaborationictimplementationnetworksincourtsinthenetherlands
_version_ 1721353484702318592